Refund Policy

Cancellation

For any advertisement on our magazine, prior notice of 03 (three) months is to be given before cancellation of contract

Payment made cannot be refunded on annual subscription of magazine, however, it can be adjusted against future advertisements only.

Returns

Our magazines are considered as non returnable item

However if the magazine is damaged due to transit please contact us at info@steelmetallurgy.com or mailing us at:

Steel & Metallurgical Information Services Pvt. Ltd.
Flat 1A, Shakti Apartment
166, Rajdanga, Nabapally
E.M. Bypass - Rashbehari Connector
Kolkata - 700 107, India

Refunds

Payment made cannot be refunded, however, it can be adjusted against future advertisements only. For Annual Subscription, amount cannot be refunded.

Sale items

As our refund policy, any item on sale cannot be refunded.

Gifts

If the item was shipped directly to you as a gift or complementary copy, you're not liable to claim a refund or exchange or the product

Shipping

To return your product, you should mail your product to:

Steel & Metallurgical Information Services Pvt. Ltd.
Flat 1A, Shakti Apartment
166, Rajdanga, Nabapally
E.M. Bypass - Rashbehari Connector
Kolkata - 700 107, India

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.